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Shipping Information

Shipping Area (Important)

Shipping is only available for "Greater Montreal Area" - Any other locations within Quebec Province will have different shipping rates and shall be paid by customer. Visit Shipping Conditions Page.

Payment Methods.

Credit Card: Visa, MasterCard, Maestro, American Express.

Returns & Refunds.

You can return any item purchased on Website within 20 days of the delivery date upon approval from Support Team.

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In-Store Purchases

 

If you’ve made a purchase in-store and would like it delivered, we offer delivery for oversized items. Delivery charges vary depending on the product and your delivery address. For detailed information, please contact us directly.

We may wave the delivery fees upon settlement.

 


Online Purchases

 

We deliver online orders to locations across Montreal Greater Area* only. Items marked “Eligible for free delivery” can be shipped.

At checkout, delivery options, rates, and estimated delivery times will be calculated based on the items in your cart and your delivery address.

 

WE ONLY SHIP LOCALLY TO GREATER MONTREAL AREA* Item purchased from other not eligible location within Quebec Province will be shipped upon receiving delivery charges.

 

* Greater Montreal Are cover locations within the Main Island of Montreal (East to West, South to North), Laval and South-Shore (Longueil & Brossard)

 

A = Montreal Island

B = Laval and South-Shore (Longueil & Brossard)


Shipping Costs

 

WE ONLY SHIP LOCALLY TO GREATER MONTREAL AREA*

  • Free Shipping on specific Accessories and Chemicals products are available for above $99 (before taxes, after discounts/promotions) carts for eligible marked items.
  • For orders under $99, shipping charges are calculated at checkout based on your items and delivery location within Greater Montreal Area*.

Oversized Items (Heat Pumps and Etc.)

Oversized products are delivered via our special delivery team. A delivery fee (depending on the destination) may be added to your order at checkout.

 


Delivery Times

 

  • Standards: Typically between 3–5 business days.
  • Oversized items: Typically 5–10 business days by our Special Delivery Team.

Please note that we don't deliver to remote areas and should be requested and shall paid by customer.

 


Oversized Item Delivery

 

Oversized items are handled with care by our Special Delivery Team:

  • Fitness equipment is dropped at the first dry location.
  • Other oversized items are delivered to your doorstep.
  • Customers are responsible for clearing and preparing the delivery area. Failure to do so may result in a canceled delivery.

The delivery team will contact you within 48 hours of purchase to schedule a delivery date. After delivery, the company will take photos of the items to confirm they arrived in good condition.

 

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Get your Delivery Fee Estimate (DFE) in locations other than Greater Montreal Are

Submit your information and will be sending the details as soon as possible to your email or contact you directly on your provided phone number at your provided appropriate time.

Thanks for contacting us. We'll get back to you as soon as possible.

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