Frequently Asked Questions
Find Answers To All Your Questions
Find Answers To All Your Questions
If you’ve made a purchase in-store and would like it delivered, we offer delivery for oversized items. Delivery charges vary depending on the product and your delivery address. For detailed information, please contact your local store directly.
We deliver most online orders to locations across Quebec and the greater Ottawa area. Items marked “Eligible for free delivery” can be shipped anywhere in Canada.
At checkout, delivery options, rates, and estimated delivery times will be calculated based on the items in your cart and your delivery address.
Oversized products are delivered via our white-glove service. A delivery fee of $99 or $149 (depending on the destination) will be added to your order at checkout.
Please note that delivery to remote areas may take longer.
Oversized items are handled with care by our white-glove service:
The delivery company will contact you within 48 hours of purchase to schedule a delivery date. After delivery, the company will take photos of the items to confirm they arrived in good condition
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.